How to Cancel NordVPN & Get a Free Trial Refund

NordVPN is one of the most popular and reliable VPN services, offering several useful features and the best customer support. Its refund policy and a 30-day money-back guarantee are like a bonus for the people to cancel their subscription with the free trial duration if they’re not satisfied. 

Despite any reason you may have, you can get your full refund if you request to cancel your subscription within 30 days of its purchase. It doesn’t matter if you have already passed the 30-day money-back guarantee period. You can stop auto-renewal anytime through your account to not make any further payments.  

So, cancel your automatic payments and subscribed plan through its 24/7 live chat support or email by following the instructions below.

How to Get Refund By NordVPN Live Chat Support

Use its 24/7 chat feature to cancel your NordVPN account and get a full refund by the following guide:

1. Sign in to your Account: 

Visit the NordVPN site and head to the “Log In” button in the top right corner to sign in with your email and password to get to its dashboard.

1. Start a Live Chat with the NordVPN Team: 

Now, locate the “chat icon” in the bottom right corner of your dashboard. It would help if you typed “Live chat” when the bot would ask you about your query. Head over to the Billing from the given options.

1. Connect to the Agent: 

Once you have connected to NordVPN’s agent, it’s time to let them know about your reason for cancellation. You can tell them any reason that will lead them to ask you about facing any problems they may solve. Either you can share or continue with “NO Thanks.”   

1. Wait until Confirmation: 

Your request will proceed, and an agent will let you know about its confirmation shortly. You will receive a timeframe for your refund that is probably within 10 business days you’ll get your full payment refund. You’re done! 

How to Get Refund By NordVPN Email

If you want to cancel your subscription by email, do this: 

• Visit the NordVPN website to log into your account. 
• Check out the company’s support email address at the bottom ([email protected]).
• Email them explaining your cancellation request and its reason with your account details to proceed with them as early as possible.
• You will receive an email from them within a day or two days for confirmation. 
• As you confirm, you will get your refund back in your bank account within 7-10 days.

How to Cancel Auto-Renewal

To stop making further payments or continue with NordVPN, you don’t need to contact their live support or email. 

• Just Sign in to your account > Locate Billing from the Dashboard.
• Check out the “Subscriptions” Section and Click the “Manage” button.
• Confirm canceling of “Auto-Renewal,” and you’re done at once! 

Conclusion: 

NordVPN provides secure and responsive services to its customers and keeps on introducing ways that can bring ease. Those who have decided to terminate their account, remember that you can only receive a refund within 30 days of your first purchase. After 30 days, the refund policy is no longer eligible for you, and you can only cancel your auto-renewal afterward. Ensure your data backup before the cancellation request, as you couldn’t access your account after its termination.